Pride Mobility in 2026: Jazzy power chairs, Go Go and Victory scooters, Quantum chairs, prices, warranty and recalls

The short answer

What does Pride Mobility make, and how do its lines differ? Mobility Atlas read Pride's and Quantum Rehab's own model, specification and warranty pages on 27 October 2026, and they describe four families. Jazzy power chairs are Pride's consumer power wheelchairs, from full-size mid-wheel and front-wheel drive bases such as the EVO 614 and Elite HD to folding travel chairs such as the Jazzy Carbon, plus the Jazzy Air 2, whose seat Pride says rises 12 inches. Go Go scooters are travel scooters that come apart or fold for a car. Victory scooters are full-size scooters with larger batteries and higher weight limits. Quantum Rehab, part of the Pride family, makes complex rehab power chairs such as the Edge 3 and Edge 3 Stretto, sold through providers with seating systems such as TRU-Balance. Pride's models pages list MSRPs from 1,525 dollars for a Go Go Ultra X to 9,499 for a Jazzy Air MED; Quantum's base pages print no price.

The prices are United States manufacturer's suggested retail prices (MSRP) in US dollars, as printed on Pride's models pages on 27 October 2026. They are not what most people pay: on the same day SpinLife, one of the online retailers on Pride's own dealer page, listed the same Jazzy, Go Go and Victory models 18 to 47 percent below MSRP, by our computation. Prices differ by country, dealer, funding and tax.

Mobility Atlas earns a fee or margin when you order through us; the comparison below uses only the makers' published documents, one retailer's listing, the federal rules and records, and our own catalog. We do not rank Pride against other brands. If you want a Pride or Quantum model found, or a second price to set against a dealer's quote, send an enquiry with the model, your town and who is paying, and ask us to find it.

Which chair or scooter suits a person, how the seat is set up, and whether seat elevation, tilt or a special drive control is right for them is a decision for the prescriber, the physical or occupational therapist and the seating specialist. This guide explains what Pride makes, what its documents say and what to ask, and stops there.

How we compared

On 27 October 2026 we read and saved Pride's About Us and Company History pages; its Jazzy, scooter and Go Go models pages and its two "Covered by Medicare" pages; the specification pages for the Jazzy Air 2, Carbon, Ultra Light, Carbon HD and Passport, the Go Go Elite Traveller 2 4-Wheel, Go Go Sport 4-Wheel and Victory 10 4-Wheel; Quantum Rehab's Edge 3 and Edge 3 Stretto pages and FAQ; Pride's warranty page, its two US warranty inserts and its dealer finder; four articles on Pride's own content site about service, parts, batteries and secondhand products; the Pride Gear store; SpinLife's Pride listing; and the openFDA recall records for firms named Pride or Quantum.

We reused documents read between 10 and 25 October 2026: Pride's spec pages for the Jazzy 600 ES, EVO 614 and Elite HD, its accessory pages and Pride Gear prices (25 October); the Jazzy 614 troubleshooting sheet (11 October); Quantum's TRU-Balance 4 pages and order form (22 October); the FDA's page for recall Z-2841-2026 (10 October); Pride's lift chair pages (19 October); Medicare.gov's wheelchair page (10 October); CMS policy L33789 and article A52498 (22 October); the national coverage determination NCD 280.16 on seat elevation (23 October); the FAA's PackSafe page (10 October); and one dealer's used chair pages (25 October). Catalog rows are guide prices and specs from our catalog, checked October 2026.

Limits: prices are as printed on the read date, not quotes; speeds, ranges and weights are Pride's own figures, and we tested nothing; the Medicare section reads three CMS documents, not every rule; and the guide is written for the United States, where Pride's terms already differ from Canada's.

Pride Mobility in brief: the company and its brands

Pride Mobility Products Corporation is headquartered in Duryea, Pennsylvania. Its About Us page calls it "the world's leading designer and manufacturer of mobility products," which is Pride's own description. The page names Jazzy power chairs, Go Go travel mobility, Pride Mobility scooters, Baja Mobility outdoor scooters and VivaLift power lift recliners, with Quantum Rehab for complex rehab power chairs and Stealth Products for positioning components in "the Pride family of companies." The footer adds Sitting Pretty recliners. Pride's history page says the story began in 1986, when the Meuser and Kretchik families "started manufacturing lift chairs at a small building on Main Street in Pittston, Pennsylvania." It dates the main lines as follows.

The history page calls the 2023 Jazzy Air MED "a Medicare-reimbursable powerchair" with 12 inches of seat elevation. That is Pride's description; whether Medicare pays for a given person is decided under the rules in the Medicare section below. Our catalog files these products on two brand pages in the brands list on our site: Pride Mobility, which also holds the Jazzy rows, and Quantum Rehab (Pride Mobility).

The lineup on one page

Pride's models pages listed 17 Jazzy and Go Chair power chairs and 25 scooter models across its scooter and Go Go models pages on 27 October 2026. The tiles carry the line "FDA Class II Medical Device," the i-Go's excepted, with Pride's footnote that these devices "are designed to aid individuals with mobility impairments." The table takes one model from each part of the range.

Pride's Jazzy spec pages say "Speed and range vary with user weight, terrain type, battery charge, battery condition and tire pressure," and the range footnotes say results are "derived from theoretical calculations based on battery specifications and drive system performance." Read the ranges here as Pride's calculated figures. Choosing between drive types, scooters and add-ons across brands is covered in the guides to electric wheelchairs and mobility scooters.

Jazzy power chairs: the full-size models

The full-size Jazzy chairs are Pride's everyday power wheelchairs on a fixed two-motor base; the spec pages we read print mid-wheel or front-wheel drive for each. Pride's history page credits the first Jazzy, in 1996, with "patented mid-wheel drive technology." The models page lists eight full-size chairs.

The full spec pages we read on 25 October 2026 add detail. The Jazzy 600 ES is mid-wheel drive with a 300-lb capacity, a 20.5-inch turning radius, 14-inch foam-filled drive wheels and 6-inch OMNI-Casters, and a range of up to 24.8 miles at 300 lbs. The EVO 614 has 13.75-inch perforated drive wheels, 3 inches of ground clearance, up to 4.4 mph and up to 19 miles at 300 lbs, with a total weight of 255.5 lbs. The Elite HD is front-wheel drive with 14-inch foam-filled drive wheels, a 450-lb capacity and up to 14.4 miles. Our catalog row for the EVO 613 and 613 Li (PW-005), checked October 2026, records up to 5.1 mph and up to 14 miles with lead-acid or 17.6 with lithium; it holds no price.

Each of these pages prints a Medicare code group, such as "Group 2: Standard (K0822/K0823)" for the 600 ES and EVO 614, and the 600 ES and EVO 614 pages print a warranty of five years on the frame and 13 months on the rest; both have their own sections below. Drive wheels and casters are covered in the guide to wheelchair wheels and casters.

Jazzy Air 2 and Jazzy Air MED: chairs that raise the seat

The Jazzy Air line adds a powered seat lift. Pride's product page says the Air 2 raises the seat 12 inches in 11 seconds and drives at up to 4 mph while raised, which Pride presents as a way to talk face to face. Its spec page gives a 300-lb capacity, Mid-Wheel 6 drive, 10-inch solid drive wheels, a 24.25-inch turning radius, a 23.25-inch width and a range of up to 15 miles at 300 lbs. It takes two 12-volt U-1 batteries, or optional 40 Ah, and its heaviest piece weighs 202 lbs with the seat. The warranty is five years limited on the frame and 13 months on the electronics, drive motors and batteries.

The Air 2's spec page prints its code as "K0899 Power Mobility Device, not coded by DME PDAC or does not meet criteria." The Air MED appears on Pride's "Covered by Medicare" page, and its tile says it "elevates up to 12 inches"; the Air 2 does not appear there. Whether seat elevation suits a person is for the prescriber and therapist, and whether it is funded is for the payer; the Medicare sections below say what the CMS documents we read cover.

Jazzy travel chairs and the Go Chair

Pride's travel power chairs fold or come apart for a car or a plane, and the lighter ones use lithium-ion batteries. These figures are from Pride's own pages, read on 27 October 2026.

The Jazzy Carbon has a 24-volt, 12 Ah lithium battery that Pride rates at 288 Wh, a 17 by 17 inch seat and brushless motors; Pride says it folds and does not come apart. The Carbon HD has a 20 by 20 inch seat, full suspension, a 20 Ah lithium battery box and folded dimensions of 31.3 by 26.4 by 13 inches. The Ultra Light is rear-wheel drive with an 18 by 18 inch mesh seat and 25.2-volt lithium-ion batteries; a footnote on its page says "AGM or gel cell type required," which in our reading conflicts with the lithium line, so ask the dealer. Our catalog row for the Jazzy Carbon (PW-012), checked October 2026, records the 3,581-dollar MSRP and a folded size of 28.3 by 12.2 by 24 inches.

The models page also lists the Jazzy Carbon 27 at 4,399 dollars, the Carbon 27X at 4,299, the Go Chair at 2,540 and the Go Chair MED at 3,859; we did not read their spec pages. A used Go Chair MED on one dealer's page was listed with a 300-lb capacity, up to 3.7 mph and a heaviest piece of 36 lbs.

The Jazzy Passport is discontinued

The Jazzy Passport is no longer in Pride's current lineup: it is not on the models page, and its product page shows no model number or MSRP. Its spec page was still live on 27 October 2026, with a 250-lb capacity, 59.8 lbs without batteries and ranges of up to 4.6 to 8.6 miles. A Passport for sale now is old stock or used, so the warranty and parts questions below apply with extra force.

Go Go travel scooters

Go Go is Pride's travel scooter line, dated by Pride to 2004. Most models split into a few pieces for a car; the Go Go Carbon and Super Portable fold. These were the Go Go MSRPs on 27 October 2026.

The Go Go Elite Traveller 2 4-Wheel has a 300-lb capacity, up to 4.23 mph, a 37-inch turning radius and two 12-volt sealed lead-acid batteries, with ranges of up to 6.6 miles on 12 Ah or 10.4 miles on 18 Ah. Its heaviest piece is the 35-lb front section. The page prints the weight two ways, 83 lbs without batteries and "Total Weight with batteries 4-wheel: 83 lbs.", so check before you plan on lifting it. The Go Go Sport 4-Wheel has a 325-lb capacity, up to 4.7 mph, 9-inch tires, two 18 Ah batteries, up to 12 miles and a 44-lb front section. Pride says the Go Go Carbon weighs 35 pounds. Our catalog row for the Elite Traveller 2 (PW-034), checked October 2026, matches Pride's figures and holds no price.

Victory and the full-size scooters

Victory is Pride's full-size scooter series, dated by Pride to 2007 to 2010. The Victory 10 4-Wheel page gives a 400-lb capacity, up to 5.3 mph, 10-inch solid tires, a 45.5-inch turning radius and up to 15.5 miles, on two U1 batteries or optional 40 Ah. It weighs 185 lbs as a 4-wheel model with U1 batteries, and its heaviest piece is a 63-lb front section. The 40 Ah version is listed at 3,588 dollars.

The i-Go's tile says "This product is not a medical device," and it has its own warranty insert. Our catalog also holds the Pursuit XL (PW-042), with an MSRP of 6,999 on Pride Mobility Canada's site, presumed Canadian dollars, and a 400-lb capacity, as the row records; it is not on the US models page we read.

Quantum Rehab: the Edge 3 and Edge 3 Stretto

Quantum Rehab is Pride's complex rehab division, formed in 2000 according to Pride's history. Its power bases take specialist seating, power positioning and specialty controls, and are sold through authorized Quantum providers; for Medicare, L33789 requires a specialty evaluation for a Group 3 chair, as set out below. Quantum's base pages print no MSRP and no warranty term; its FAQ says to buy through "authorized Quantum providers near your location."

The Edge 3's footnote says "7 mph can only be achieved with optional 4-pole motors and Q-Logic 3 or Q-Logic 3e"; without 4-pole motors the maximum is 6.25 mph with Q-Logic 3. The Stretto's page calls it "THE NARROWEST, MOST MANEUVERABLE POWER BASE IN AMERICA," which is Quantum's claim. Our catalog rows, checked October 2026, also hold the front-wheel drive 4Front 2 (PW-007), up to 6.25 mph with a 300-lb capacity, and the bariatric Quantum 1450 (PW-023), with a 600-lb capacity; none of these rows, nor our Edge 3 Stretto row (PW-004), has a price. The Quantum 1450 is a different chair from the Jazzy 1450.

Quantum's FAQ says that for parts you contact "your authorized Quantum provider. They will order the parts for you and install them on your power chair." On warranty it says: "Warranties for Quantum products only apply to the original owner of the product and are not transferrable." It also warns that exposure to water or dampness "may affect the status of your product's warranty."

Quantum seating and what the options list at

On a Quantum chair, much of the price is the seating. Quantum's TRU-Balance 4 page, read on 22 October 2026, offers 10, 20 or 30 degrees of power anterior tilt and up to eight memory positions on the Edge 3 Stretto, Edge 3 and 4Front 2. Its order form for the Q6 Edge 3 Stretto with TRU-Balance 4, dated August 2026, states "All prices are MSRP" and that its HCPCS codes "should not be considered as legal advice and do not guarantee reimbursement"; prices "are only available when configured as a complete power chair."

As an illustration only, the multiple power base and the tilt and recline system add up to 21,586 dollars at MSRP, by our sum, before cushions, controls and other options. That is not a quote, and a funded chair is not paid at MSRP. Quantum's TRU-Balance 4 FAQ says a medical professional "should make the judgement call as to whether anterior tilt is appropriate." Tilt and recline are explained in the guide to tilt-in-space wheelchairs.

What Pride models cost: MSRP against one retailer

Pride prints an MSRP for every current Jazzy, Go Go and Victory model, but its parts article says "Pride Mobility does not sell directly to end users," and its dealer page lists 12 online retailers. We read one of them, SpinLife, on 27 October 2026: its Pride listing showed 138 items, each with one "from" price. The tables set SpinLife's price beside Pride's MSRP for the same model, read the same day. The last column is our computation, one minus SpinLife's price divided by the MSRP, rounded, and is kept in our facts file.

By our computation, the full-size Jazzy chairs sit 41 to 47 percent below MSRP at SpinLife, the Jazzy Air 2 40 to 42 percent, the travel chairs 25 to 30 percent, the Go Go and i-Go scooters 18 to 33 percent, and the other scooters 21 to 30 percent. On the Jazzy Air 2 the gap is 3,132 dollars, by our subtraction.

SpinLife's figure is a starting price that seat sizes, batteries and options can raise. It is one retailer on one day in the United States, not a national price, not a quote and not a ranking of sellers. A local dealer may price the same chair differently and include delivery, set-up and service visits. Prices differ by country, dealer, funding and tax, and a chair funded by Medicare, Medicaid or an insurer is priced by the payer's rules, not by either figure here.

Two price lists on Pride's own site

Pride's two "Covered by Medicare" pages, one for Jazzy chairs and one for scooters, list 21 models that also appear on the main models pages. For 17 of them the Medicare page prints a lower MSRP, and for 4 the same figure, by our comparison of the pages on 27 October 2026.

Pride dates neither page and does not say which list is current. This guide quotes the models pages' MSRPs, which match the product pages we read; ask the seller which figure it works from. Neither Medicare page prints a HCPCS code; each says only "PDAC Coded Devices" and that "Medicare coverage and payment are subject to individual medical necessity and satisfaction of other applicable Medicare requirements."

How to buy a Pride or Quantum chair

Pride's parts article says "Pride Mobility does not sell directly to end users," and that it relies on "a national network of trusted providers or dealers." In practice there are four routes.

• A local Pride dealer. Pride's Find a Local Dealer page searches by address or zip code and filters by Signature Dealer, service, mobility rentals, retail showroom and "Accepts Insurance", among others.
• An online retailer on Pride's list. The same page names 12, among them SpinLife, Mobility Scooters Direct, MedMart, Marc's Mobility and Top Mobility. Ask who does warranty repairs after delivery, since the warranty needs an authorized provider.
• A Medicare or insurance supplier, for a funded chair. It must be enrolled in Medicare, and for some power chairs it asks Medicare for prior authorization.
• A Quantum provider, for a complex rehab chair. For a Group 3 chair, CMS policy L33789 requires a specialty evaluation by a physical or occupational therapist or similar practitioner with no financial relationship with the supplier, and a supplier that employs a RESNA-certified Assistive Technology Professional (ATP).

Then register the product. Pride's warranty article says that "Within a week of the purchase and receipt of your Pride product," it encourages owners to complete its Warranty Registration form, which asks for the serial number. Keep the serial number, the receipt and the dealer's name together.

The Pride Mobility warranty: what it covers and for whom

What does the Pride Mobility warranty cover, and for whom? Mobility Atlas read Pride's two US warranty inserts, both dated July 2024, and the model specification pages on 27 October 2026. The inserts cover parts "defective in material and/or workmanship," repaired or replaced "to the original purchaser." The standard power chair insert gives five years on the main frame, three on a fixed-position seat post and 13 months on electronics, drivetrain, the brakes' electronic function and batteries; the scooter insert gives a lifetime on structural frame parts, two years on the transaxle and electronics, and six months on batteries. Some models print their own terms, such as a lifetime frame and one year on the rest for the Jazzy Carbon. Wear parts such as tires, upholstery and brake pads are excluded, and so are labor, service calls and shipping unless Pride authorizes them in advance. Warranty service must be done by an authorized Pride provider. Quantum says its warranties are not transferrable.

The standard power insert, INFINFB2782 Rev K, says Pride "will repair or replace at our option to the original purchaser, free of charge," parts found defective by an authorized representative of Pride. Its 13-month tier, two years in Canada, covers the charger, controller and joystick, metal seat framing, harnesses, drivetrain, accessories, the brakes' electronic function, forks, front riggings, bearings and bushings. The scooter insert, INFINFB3056 Rev H, covers the main frame, fork, seat post and tiller frame for life. Pride's warranty article says the scooter terms "are uniform for all Pride mobility scooters" but do not apply to its power chairs or lift recliners. For lithium-ion batteries, both inserts refer to a separate Lithium Warranty Insert, which we did not read; ask the dealer for it.

Warranty terms model by model

Pride's article says "Each Pride Mobility product has its own warranty," and the spec pages print terms that can differ from the inserts. These are the terms as printed on the pages we read.

Where a spec page and an insert differ, ask the dealer which document applies, in writing. Pride's article also says a provider "may offer its own warranty" for certain parts and services; ask what it covers. The inserts limit implied warranties, "including those of merchantability and fitness for a particular purpose," to one year from the date of purchase, and the power chair insert adds that "you may also have other rights which vary from state to state."

What the warranty leaves out, and what voids it

Both inserts exclude items "which may require replacement due to normal wear and tear": ABS plastic shrouds, motor brushes, upholstery and seating, brake pads, tires and tubes, fuses and bulbs. They also exclude "Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products." The inserts say "All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser." So a covered part can still leave you with a bill for the visit; the scooter insert says to ask your provider about "the current cost associated with a service visit."

The inserts also exclude damage from contamination, abuse such as a drop or crush, misuse, battery fluid spillage, commercial use (power chair insert) or use outside normal design specifications (scooter insert), and improper operation, maintenance or storage. They also exclude damage caused by "Parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider" and "Repairs and/or modifications made to any part unless specifically authorized by Pride." If you plan to fit parts yourself or buy them outside Pride's network, ask Pride or your provider first how these exclusions would apply. The battery note excludes "Gradual deterioration in performance" from batteries left discharged, left in the cold or worn by heavy use. The scooter insert says that if the transaxle gets noisier, "the warranty does not apply," and the power chair insert says ignoring the owner's manual "will void Prides product warranty."

One clause matters for parts. The inserts say "Any warranty claims for electronic assemblies may become void if damage results from the use of parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider." If you are thinking of buying a part from a seller outside Pride's network, ask Pride or your provider, before you buy, whether it would affect a claim under this clause. The inserts also say "Do not return faulty parts to Pride without prior written authorization." Let the provider handle the claim.

Service and parts go through dealers

The inserts say "Warranty service must be performed by an authorized Pride Provider." Pride's service article says the same and gives four ways to find one: the Find a Local Dealer tool, the consumer call center at 800-800-4258, email and live chat. Out of warranty, Pride's parts article says "You have the option to use a Pride dealer for repairs or purchase the parts to do your own work," and names three dealers that sell parts online: Mobility Scooters Direct, Top Mobility and Marc's Mobility. On keys it says "Our keys are not specific to the individual device," and its battery article says the serial and model sticker is "located on either the seat post or near the battery compartment." Have it ready when you call.

For Quantum chairs, the FAQ says that for service or repairs you "contact your authorized Quantum provider." Error codes and common faults across brands are in the guide to power wheelchair repair.

Parts and accessories, and what they list at

Pride's accessory pages print no prices and point to its Pride Gear store. On 27 October 2026 Pride Gear's product feed held 47 products: accessories, shroud kits, keys, USB chargers and travel bags, but no motors, controllers or batteries. These are Pride Gear prices read on 25 October 2026, in US dollars.

SpinLife's Pride listing on 27 October 2026 included a caster wheel assembly for Jazzy and Jet chairs at 89 dollars, a 10-inch air-filled drive wheel assembly at 115, a 5-amp off-board charger at 196 and a scooter key at 11. Our catalog, checked October 2026, holds four Pride parts priced at monsterscooterparts.com, with a 30-day retailer warranty as the catalog records it: a Go Go brake freewheel lever and cap (AC-328) at around 3.17 dollars; a Jazzy Elite 14 and Elite HD drive motor (AC-329) at around 449.99 per side; a Go Go Elite Traveller battery box (AC-330) at around 198.99 empty or 291.99 with 12 Ah batteries; and a Quantum Q6 Edge 2.0 marker light fender (AC-331) at around 69.55 per side. That store is not among the 12 online retailers on Pride's dealer page, so ask Pride or your dealer whether a part bought there affects the warranty clause above. Accessories of any brand are covered in the guide to wheelchair accessories.

Batteries and charging on a Jazzy

Pride's troubleshooting sheet INFINFB2468, dated May 2010 and written for the earlier Jazzy 614 and 614HD with the Dynamic controller (not the current EVO 614), read on 11 October 2026, says "If you use your power chair on a daily basis, you should charge the batteries overnight for 8-14 hours," and that "Pride prohibits the use of an extension cord when charging the batteries." It adds that "Batteries over a year old might be worn down and less effective." The sheet's advice and flash codes are for that chair only; for any other model, including the lithium travel chairs, follow its own owner's manual. Remember the warranty note: wear from batteries left discharged or in the cold is not covered. Battery types and costs across brands are in the guide to power wheelchair batteries.

Flying with a Jazzy travel chair or a Go Go

Pride's spec pages for the Jazzy Carbon and Ultra Light carry the same note: "Transport of this item on commercial aircraft is subject to federal regulations and airline policy." The FAA's PackSafe page, read on 10 October 2026, sets the US rules. If a lithium-ion battery must be removed, the FAA page says the battery "is limited to 300 watt hours (Wh)," goes in carry-on baggage with its terminals protected, and the passenger "must advise the airline of the battery location." One spare up to 300 Wh or two up to 160 Wh each may be carried. Non-spillable sealed lead-acid batteries, such as the Go Go Elite Traveller 2's, may stay installed if securely attached and protected.

Pride rates the Jazzy Carbon's battery at 288 Wh, which in our reading is under the FAA's 300 Wh figure. Pride prints no watt-hour figure for the Jazzy Ultra Light; 25.2 volts times the amp-hours gives 252 Wh for the 10 Ah battery and 504 Wh for the 20 Ah, by our arithmetic, so ask Pride and the airline how the 20 Ah battery travels before you book. The FAA page says "Individual airlines may have more restrictive rules."

Medicare and Pride chairs: the codes are Pride's statements

Does Medicare pay for a Jazzy power chair or a Go Go scooter? Mobility Atlas read Medicare.gov's wheelchair page and three CMS documents on power chairs in October 2026, and the answer is sometimes: coverage depends on the person's medical need and the chair's code and group, not the brand. Part B covers power chairs and scooters "only when they're medically necessary," after a face-to-face examination and a written prescription, through a supplier enrolled in Medicare. After the Part B deductible you pay 20 percent of the Medicare-approved amount if the supplier accepts assignment. The HCPCS codes on Pride's pages, such as K0800 for the Go Go Elite Traveller 2 or K0822/K0823 for the Jazzy EVO 614, are Pride's statements; Pride's Carbon HD page says its codes "should not be considered as legal advice" and do not guarantee payment. The Jazzy Carbon, Carbon HD, Ultra Light and Air 2 pages print K0899, which Pride describes as "not coded by DME PDAC or does not meet criteria."

We read no code for the Go Chair, Go Chair MED, Carbon 27 or Carbon 27X. The CMS documents we saved do not mention K0899, so we say nothing about how Medicare treats it; ask the supplier, in writing, whether and how it would bill a K0899 chair. The Stretto's page prints its single power line as "K0856/K0867." K0867 is not among the Group 3 single power codes that CMS policy L33789 lists, K0856 to K0860, and the Edge 3 page prints K0856/K0857 in the same place, and Quantum's own Stretto order form prints the single power base as K0856, so it may be a misprint; ask the supplier which code applies.

Medicare.gov also says some power chairs need "prior authorization," which the supplier usually requests, and that a supplier that does not accept assignment may charge more. Medicare Advantage plans, Medicaid and private insurers set their own rules; confirm with the plan before you order.

What the CMS rules say about Group 2 and Group 3 chairs

CMS policy L33789 and article A52498, read on 22 October 2026 in the sections we saved, explain the groups in Pride's and Quantum's codes. The article lists Group 2 chairs without power options, codes K0820 to K0829 (the range that includes the K0822 to K0825 Pride prints for the 600 ES, EVO 614 and Elite HD), as "Incapable of accommodating a power tilt, recline, standing system"; a "Single Power Option" chair can take a power tilt, a power recline or a power standing system or, for Groups 3 to 5, a power seat elevation system, but not a combined tilt and recline system; a "Multiple Power Options" chair can take a combination tilt and recline system.

• Group 3 chairs with no power options, K0848 to K0855, are covered only if the mobility limitation "is due to a neurological condition, myopathy, or congenital skeletal deformity," the policy says, with a specialty evaluation and an ATP-staffed supplier.
• Group 3 chairs with power options, K0856 to K0864, also need the Group 2 power option criteria, such as meeting the criteria for a power tilt or recline system that is used on the chair.
• A Group 2 single power option chair provided only "to accommodate a power seat elevation feature, a power standing feature, or power elevating legrests" is denied as not reasonable and necessary, L33789 says.

L33789 lists NCD 280.16, "Seat Elevation Equipment (Power Operated) on Power Wheelchairs," among its related documents. That NCD, in effect since 16 May 2023 and read on 23 October 2026, says power seat elevation equipment "is reasonable and necessary for individuals using complex rehabilitative power-driven wheelchairs" when a specialty evaluation by a PT, OT or other trained practitioner "confirms the individual's ability to safely operate the seat elevation equipment in the home," and the person does weight-bearing transfers, needs a non-weight-bearing transfer such as a dependent transfer, or reaches from the chair for mobility-related activities of daily living in the home. For other Medicare-covered power chairs, the NCD says the DME MAC "has discretion to determine reasonable and necessary coverage." The NCD uses that term as defined in 42 CFR 414.202; Pride's and Quantum's use of "complex rehab" is their own description, and we do not say which of their chairs meet that definition. This does not say that any person or any chair will be covered; ask the prescriber and the supplier which rule applies. The saved CMS files also do not set out scooter criteria for K0800 and K0801; Medicare.gov is the source we quote for scooters. The prescriber orders the chair, a therapist does the specialty evaluation where required, and the supplier's ATP takes part in the selection; the brand comes after that.

FDA recall records for Pride and Quantum

We searched the FDA's openFDA recall data on 27 October 2026 for recalling firms named Pride or Quantum. The query returned 26 records, last updated 24 October 2026. 3 are not Pride's: two from Quantum Surgical, a French maker of a CT-guided surgical device, and one from Quantum OPS, a maker of a surgical positioner. We leave those out. That leaves 23 Pride records, initiated between 7 June 2004 and 25 June 2026: 17 under the code for powered wheelchairs, 5 for motorized three-wheeled vehicles, which covers scooters, and 1 for electric positioning chairs, which covers lift chairs. 10 are terminated, all initiated between 2004 and 2016, and 13 are open, all one 2026 event.

A recall record is created, the FDA's database page says, "when a firm initiates a correction or removal action." Recalls are not a rate of failure and not a safety ranking: the records do not show how many chairs were in use. openFDA's disclaimer says "you should assume all results are unvalidated." We do not compare Pride's records with any other maker's. FDA reports about power chairs, a different record, are discussed in the guide to electric wheelchairs.

The open 2026 Quantum Q-Logic software recall

The open event covers 13 Quantum Rehab power chair models with Q-Logic controllers, one record per model, Z-2841-2026 to Z-2853-2026, recall event 99286. Pride Mobility Products Corp. initiated it on 25 June 2026 and the FDA posted it on 31 July 2026. Each record names the software as "Software Version: 2.0.11, new version: 2.0.13." The recall record says: "If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode." The trigger, the record says, is reminder pop-up messages that may appear while the chair is in use when the Remind Me Later option is selected.

The action, as the recall records it: the firm "notified dealers and consumers via mailed letters on June 25, 2026," and "Systems should be updated to Q-Logic software version 2.0.13 or later. The update must be completed following a system power cycle." Consumers were told to turn off the Remind Me Later feature at once and to contact their dealer for the update.

Each of the 13 records prints a quantity in commerce of 1,102. The records do not say whether that is per model or for the whole event, so we do not add them up. The FDA's page for Z-2841-2026 records distribution across the US and to Canada and Australia, and its note on open recalls says "not all products have been corrected or removed." If you use one of these models, check the software version with your Quantum provider and ask for the update if it is below 2.0.13. The Jazzy 1450 is a Pride chair, not the Quantum 1450 in this recall.

Older Pride recalls, all terminated

The other 10 Pride records are terminated, closed in the FDA's file. As the records word them:

• Lift chairs, 2004: "The heating pad on these Lift Chairs may tear at the entry point causing a short and/or overheating," the recall says.
• Victory SC1600 and SC1700 scooters, 2004: the reason recorded is "intermittent operation."
• Q-Logic controller software, 2008: "Software - Watch dog timer feature was disabled," the record says.
• Jazzy Select and Select 6, 2010: wires could "become caught under the motor mounting bracket," the recall says, which "can lead to a short or open circuit."
• Victory 9 with power seat, 2010: a harness connector lacked "the required back shield sealing protection," the record says.
• Victory 10, 2011: a "Contract manufacturer error" on fuse specifications, the record says.
• TRU-Balance 3, 2016: "The interface between the TB3 back and tilt base can separate when tilted beyond the specified angle," the record says; the root cause is given as use error.

A terminated recall is closed, but in our reading it does not tell you whether a particular used chair had the correction. The Jazzy Select letter told consumers that if anyone other than the provider did the correction, they should book the provider to check it. For an older chair, give the serial number to a dealer and ask.

Buying a used Pride or Quantum chair

One South Carolina dealer, Mobility Plus Northeast Columbia, listed a 2021 Jazzy Elite HD at 950 dollars, a 2022 Jazzy EVO 613 Li at 1,500 with rips on both armrests, a 2022 Quantum Edge 3 Stretto with TRU-Balance 3 at 3,500 and a 2025 Go Chair MED at 950 on 25 October 2026. The pages state no warranty, battery age or controller hours.

The maker's warranty does not follow the chair: Pride's inserts cover the original purchaser, and Quantum's warranties "are not transferrable." Pride's article on secondhand products says the serial number can "confirm warranty status and past service history," and "Without a serial number, the warranty status can't be known, which means repairs or replacement parts could become costly."

• Get the model and serial number before you pay, and call Pride or a dealer with them.
• For a Quantum chair, ask whether it is one of the 13 recalled models and what software it runs; a used Edge 3 Stretto should be on 2.0.13 or later.
• For a Jazzy Select or Select 6 with an XLR port harness, a Victory 9 with power seat, a 2011-era Victory 10, or a first-generation TRU-Balance 3 system, ask whether the old recall correction was done.
• Ask a local dealer whether it will service the chair, and ask the therapist whether the seat and controls fit the new user.

The checks for any used chair, and how Medicare treats used equipment, are in the guide to used wheelchairs, power chairs and scooters.

Pride lift chairs, briefly

Pride began with lift chairs and still sells them as VivaLift, Sitting Pretty and other collections. Its lift chair models page, read on 19 October 2026, listed MSRPs from 1,234 dollars for a Genesis LC-150 to 3,861 for a VivaLift Premier PLR-5900. Pride's LC-435XL and XXL insert gives a lifetime warranty on the lift and recline mechanisms and frame "for as long as the chair is in use by the original owner," and a seven-year pro-rated warranty on the motor, hand control and control box, excluding fabric, labor and shipping. Its 2004 lift chair recall is terminated. Choosing a lift chair, and Medicare's seat lift rule, are in the guide to lift chairs.

Three traps

Trap one: reading the MSRP as the price, or the wrong MSRP. SpinLife undercut Pride's MSRPs by 18 to 47 percent on 27 October 2026, by our computation, and Pride's Medicare pages print a second, undated set, lower for 17 of the 21 models they share. Ask every seller for a written total with delivery, set-up and the first service visit.

Trap two: assuming the warranty comes with the chair, or survives a part bought outside Pride's network. Pride's warranty runs to the original purchaser, Quantum's is not transferrable, labor and shipping are excluded unless authorized in advance, and the inserts say electronics claims "may become void if damage results from" parts that are not Pride original parts and not bought through an authorized provider, so ask before you fit one.

Trap three: reading a code on a Pride page as Medicare coverage. The codes are Pride's statements, Pride describes K0899 as "not coded by DME PDAC or does not meet criteria," and coverage comes from the prescriber's order, the CMS rules and the supplier's claim; after the Part B deductible, you pay 20 percent of the Medicare-approved amount if the supplier accepts assignment.

Three composite scenarios

These are composite scenarios, not individual customers. Each one combines facts and ranges already given in this guide to show how the decision plays out.

Scenario one: a traveller looks at the Jazzy Carbon, MSRP 3,581 dollars, listed at 2,598 by SpinLife on 27 October 2026. They note Pride's 288 Wh battery rating, call the airline before booking, and see that the frame has a lifetime limited warranty but the electronics, drivetrain and battery one year. They register the chair within a week and ask the retailer which local provider does warranty repairs.

Scenario two: a buyer finds a 2022 Quantum Edge 3 Stretto at a dealer for 3,500 dollars. Knowing Quantum's warranty is not transferrable, they ask for the serial number and software version, learn the model is in the 2026 Q-Logic recall, and make the update to 2.0.13 or later a condition of sale. Their occupational therapist checks the seat and positioning before they pay.

Scenario three: a Medicare beneficiary's doctor orders a power chair after a face-to-face examination. The enrolled supplier proposes a Jazzy EVO 614, which Pride's page links to K0822/K0823, and requests prior authorization. If Medicare approves the request and the supplier accepts assignment, then after the Part B deductible the beneficiary pays 20 percent of the Medicare-approved amount; they ask for that figure in writing.

Questions for the dealer, the clinician and the Medicare supplier

The dealer or online retailer

• What is the total price in writing, with delivery, set-up and the first service visit?
• Which warranty applies, the insert or the spec page? Who does warranty repairs near me?
• Are your replacement parts Pride original parts bought through Pride's network?
• For a lithium chair, what is the battery's watt-hour rating and its warranty?

The prescriber, therapist or seating specialist

• Which type of power chair or scooter suits my needs?
• Do I need power tilt, recline, seat elevation or a special drive control?
• Is a complex rehab base indicated, and who will do the specialty evaluation?

The Medicare supplier

• Are you enrolled in Medicare, and will you accept assignment?
• Which HCPCS code will you bill, is prior authorization needed, and what would I pay?

If you want a second price or a model found, send an enquiry with the model, your town and who is paying.

Sources and documents

Every document we read is named in the section on how we compared and linked in the list at the end of this page. Our catalog's Pride Mobility brand page (which also lists the Jazzy rows) and its Quantum Rehab (Pride Mobility) brand page list the rows cited here.

Related guides on Mobility Atlas: Electric wheelchairs; Mobility scooters; Power wheelchair batteries; Power wheelchair repair; Used wheelchairs; Lift chairs.

Method in brief: we read each saved page in full or in the sections named in its file, copied every price, specification, code and warranty term as printed, and computed only simple differences, sums and percentages, which are shown in the text and kept in a facts file. Recall counts come from the openFDA records returned on 27 October 2026 for firms named Pride or Quantum, with the three records of other firms left out; we did not add the quantities of the 13 open records. Where we say what a rule or a printed code means, we say it is our reading. We did not buy, inspect or test any chair, and we did not contact Pride, Quantum or any seller.

Prices checked October 2026 on Pride's models and Medicare pages, SpinLife's Pride listing, Pride Gear, Quantum's order form, one dealer's used pages and our catalog; confirm them with the seller. Documents checked October 2026: Pride's and Quantum's specification, warranty, service and FAQ pages, the openFDA and FDA recall records, Medicare.gov, CMS policy L33789, article A52498 and NCD 280.16, and the FAA's PackSafe page.

Do you own a Jazzy, a Go Go, a Victory or a Quantum chair? Send us a note through the enquiry form with the model, what you paid and how warranty or service went.